This lengthly post from Tim O’Reilly is a must read in my opinion. His perspective is that the 21st hadn’t really begun until this year, 2020, “when the COVID19 pandemic took hold.”

…when we look back, we will understand that the 21st century truly began this year, when the COVID19 pandemic took hold. We are entering the century of being blindsided by things that we have been warned about for decades but never took seriously enough to prepare for, the century of lurching from crisis to crisis until, at last, we shake ourselves from the illusion that our world will go back to the comfortable way it was and begin the process of rebuilding our society from the ground up.

Tim goes on to ask and answer questions like: “What might be gone, never to return? What might come, now completely unexpected?” He also shares insight as “news from the future” regarding the direction of trend lines.

…to understand whether a trend like work-from-home is becoming the start of a new normal, sometimes the trend just hits you in the face. First Twitter, then Facebook announcing a commitment to new work from home policies even after the crisis is an obvious sign.

From Laura Baldwin (President, O’Reilly Media):

Today, we’re sharing the news that we’ve made the very difficult decision to cancel all future O’Reilly in-person conferences and close down this portion of our business. Without understanding when this global health emergency may come to an end, we can’t plan for or execute on a business that will be forever changed as a result of this crisis.

…and they are making the move to online-only.

…we believe the stage is set for a new normal moving forward when it comes to in-person events. We also know we are poised to accept that challenge, having already delivered a version of our Strata event on-line to over 4600 participants last week. With over 5000 companies and 2.5 million users on our learning platform, we look forward to innovating and bringing together the technology communities and businesses we serve in new and creative ways.

I’m a huge fan of well designed feedback loops. In software creation, feedback loops prove to be one of the most important, often overlooked, artifacts of the development lifecycle.

Evelyn Van Kelle writes on the O’Reilly Ideas blog:

There is a false dichotomy between full automation and human intervention. Successful quality control combines tool-based measurement with manual review and discussion. At the end of the day, the most effective feedback loops are a mixture of daily best practices, automation, tools, and human intervention.